Frequently asked questions
We’ve complied a list of your frequently asked questions below and answered them for you. If you think we’ve missed any questions that you need answering please don’t hesitate to contact us.
We do! We ship all our prints worldwide. We work with a number of printers across the world so when you place an order with us, your order is sent to the printers closest to you for the quickest delivery possible. Please note though delivery times may vary and estimated rates will be calculated when you checkout.
Yes! If you need your order quickly, you can select express delivery at the checkout.
For more information visit our shipping page for details.
Yes, you have 12 hours from ordering to change any order by emailing us.
We take pride on quality, premium materials and customer satisfaction but occasionally there will be a rare misprint (we are all human after all). If you do have any quality issues with your print please email us and we’ll arrange to have your print reprint free of charge.
Custom prints are personalised to your choosing. When you purchase your chosen print we’ll then be in touch to get the required information and images we may need to complete the illustration. To help speed to process up we recommend getting what we might need prepared before hand. Due to the nature on how custom prints work please expect a slightly longer shipping rate.
If you’re buying any custom prints as gifts please allow extra time for them to be completed and shipped. We’ll always try our best to get them designed and shipped the quickest we can.